Faculty are able to forward their MIX account to their official WVU account. The following domains are accepted: mail.wvu.edu, hsc.wvu.edu, and rcbhsc.wvu.edu. To set a forwarding address visit https://stats.mix.wvu.edu/ and login with your MIX username and password. Please note that it is a secure site so you must add the “s” after http.

Messages in the INBOX or in any other folder expire after one year and will be deleted. Messages placed in Trash or Deleted Items folder will be removed after seven days.

The session timeout for the new version of MIX is set to 30 minutes. To allow for any longer than this is a security risk. If you are timing out more quickly than 30 minutes, call the HelpDesk at 304-293-4444 because spyware on your machine or antivirus settings may cause you to have a time out issue. If you are writing a lengthy letter to your class, it would be wise to use a word document and then paste in the message.